Got a burning question for us? Ask away.
Or maybe you have a feedback? We would would love to hear what we're doing well and what we can improve on!
We will get back to you within the next 48 hours.
Here are some FAQs for immediate answers:
- How long does shipping take? Processing orders takes 1-2 business days plus shipping takes 1-2 business days for local orders, 3-5 days for orders in Macau & Taiwan.
- Can I expedite my order? If you're rushing to receive your order, we can try to shorten processing to a day and ship it within the day so long as the order is placed before 5PM. Just leave a note and we will try our best to accommodate!
- How much is shipping? [local] For orders 300$ and above, shipping is free. Otherwise, it's 30$ for SF Express. [Macau & Taiwan] For orders 600$ and above, shipping is free. Orders below specified amount is 60$ for SF Express.